Privacy Policy

Introduction

AquaSphere Estero Pool Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

Personal Information

When you request our services or contact us, we may collect personal information such as:

• Name and contact information (phone number, email address, mailing address)
• Property address where services will be provided
• Payment information for processing transactions
• Service preferences and history
• Communication records with our company

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website or source
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our pool services
• Schedule and manage service appointments
• Process payments and send invoices
• Communicate with you about your service and account
• Send promotional materials if you have opted in
• Respond to your questions and customer service requests
• Comply with legal obligations and protect our rights
• Improve our website and customer experience

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of our company, customers, or others
• In connection with a business transfer, such as a merger or acquisition
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Marketing Communications

If you have opted in to receive marketing communications from us, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you service-related messages about your account or services.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: